Client Charter Performance Report 2023 | PUTRA AGRICULTURE CENTRE
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Client Charter Performance Report 2023

 

 CLIENT CHARTER PERFORMANCE REPORT 2023 FOR PUTRA AGRICULTURE CENTRE

  

 NO. CLIENT CHARTER ACHIEVEMENT STATUS      
JANUARY   FEBRUARY  MARCH APRIL MAY JUNE JULY AUGUST
1.

Providing service (decoration, Expo Hill and horse riding activity) on a scale of 4 out of 5, Target:80%

Expo Hill:
98.6%

Decorations: 90%

Expo Hill: 87.8%

Decorations: 90%

Expo Hill: 97.8% No application 90%

Expo Hill: 94.4%

Decorations: 90%

Decorations: 90%

Expo Hill: 94.4% (4.72)

Expo Hill: 96.6% (4.83)
2. 

Providing teaching support in the field of agriculture with service assessment on a scale of 4 out of 5 for all courses at the end of the semester. Target: 80% 

100% Semester break. No classes scheduled. 100%  100%  100%  100%  Semester break. No classes scheduled. Semester break. No classes scheduled.
3.

Providing teaching support for Farm Practice course with the ratio of teacher to student of 1:12 at the end of the semester. Target: 100%

100% Semester break. No classes scheduled. 100% 100%  100%  100%  Semester break. No classes scheduled. Semester break. No classes scheduled.
4.

Providing support for research in the field of agriculture with a service scale of 4 out of 5 quarterly. Target: 80% 

100% Semester break. No classes scheduled. 100% 100%  100%  100%  Semester break. No classes scheduled. Semester break. No classes scheduled.
5.

Providing support for research in the field of agriculture as agreed upon with the researcher. Target: 100%

100% 100%  100%  100%  100%  100%  100%   100%

Updated:: 04/09/2024 [n_farrid]

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PUTRA AGRICULTURE CENTRE
Universiti Putra Malaysia
43400 UPM Serdang
Selangor Darul Ehsan
+603 97692000
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